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Tire Warranties Explained: What They Do and Don't Cover

By TireShopper.com ·

A warranty is a bundle of promises

People talk about 'the tire warranty' as if it were one thing. In practice a tire usually comes with several separate promises. Each one has its own time limit, its own conditions and its own list of exclusions.

This guide explains the common structure so you know what to look for. It is not a substitute for the warranty document that applies to your tire. Terms differ by brand, by tire line and by purchase date.

The examples below come from one manufacturer's US replacement-market warranty manual, Bridgestone's, effective for tires bought in 2019 (listed in sources). It is used here only as an example of how warranty wording can work; current terms differ by brand and year.

The main types of coverage

Defect coverage (workmanship and materials)

This covers a tire that becomes unusable for a reason within the maker's control, such as a manufacturing defect. In Bridgestone's 2019 manual, the structure has two stages: a free-replacement period, followed by a longer period where the replacement is prorated.

Prorated means you pay a share of the replacement price. In that manual, the share is based on how much of the tire's wear has been used, applied to the dealer's current selling price. Mounting, balancing, taxes and disposal fees may be added on top.

As an illustration only, if you had used up about half of a tire's coverage, you would expect to pay about half of the then-current price plus those fees.

Treadwear (mileage) coverage

A treadwear warranty promises that a tire will last a stated number of miles under normal use. If it wears out early, you may get a prorated credit toward a replacement. A retailer's explainer describes it the same way: coverage is claimed once the tire has worn evenly down to 2/32 inch, and the remaining mileage is usually prorated.

The same manual says the tire must not be worn to 2/32 inch of remaining tread. Winter tires often do not carry mileage warranties at all. Tires fitted at the factory may also have none; that manual says so for its own coverage.

Road hazard coverage

Road hazard coverage deals with damage from things like potholes, glass and nails that leave a tire beyond repair. It is often a separate, optional product from the retailer or manufacturer, and it varies by seller.

In Bridgestone's 2019 manual, road hazards are on the exclusion list. Ask what a road hazard plan covers, what it costs and who honors it before you add one.

Uniformity and trial periods

A uniformity warranty deals with excessive vibration or ride disturbance and generally runs for a short period. Some sellers and manufacturers also offer a trial period that lets you return tires if you are not satisfied.

In Bridgestone's 2019 manual, the trial return applies to full sets bought together, and the original proof of purchase is required. Trial periods and returns differ by seller, so read the terms.

What you have to do to keep coverage

Warranties are conditional. Bridgestone's 2019 manual places obligations on the owner. They are one example of what to expect.

  • Keep the invoice. Proof of purchase date matters for the longer coverage periods.
  • Inflate to the vehicle maker's number. That is the cold pressure on the door placard or in the owner's manual, not a number you pick.
  • Rotate and inspect on schedule, and keep records. The manual asks for proof showing the date, mileage and service location, and says a sales receipt containing that information will suffice.
  • Keep the alignment and wheel balance in order. The manual lists wheel misalignment and out-of-balance assemblies as exclusions.
  • Stay within load and speed limits.
  • Use the right size. The manual requires a tire size and speed rating equivalent to or greater than what the vehicle manufacturer specifies.

If you are thinking about changing sizes, run the numbers in our tire size calculator first, and ask the seller how a non-original size affects coverage. Always confirm your current size on the tire sidewall or the driver's door placard.

Common reasons a claim is denied

The exclusion and eligibility wording in Bridgestone's 2019 manual is a useful checklist. It names:

  • Road hazards such as punctures, cuts, impact breaks and bruises.
  • Improper inflation, overloading, misapplication and abuse.
  • Insufficient maintenance, including not rotating as recommended, misalignment, worn suspension parts and out-of-balance assemblies.
  • Improper repair.
  • Contamination from chemicals, and sealants or fillers not applied by the manufacturer.
  • Irregular wear patterns such as shoulder wear, center wear, cupping and feathering.
  • Commercial use, with limited exceptions.
  • Weather cracking after a set number of years from the date of manufacture, regardless of the purchase date.
  • For run-flat tires, running them past their speed or distance limits.

Notice how many of these are about upkeep. A tire that has been well maintained and documented is much easier to claim on.

How a claim usually works

Bridgestone's 2019 manual describes a simple path. To request an adjustment, you present the tire to an authorized retailer.

If a prorated charge applies, taxes, mounting, balancing, disposal fees and other service charges may be added to the replacement price. A replacement tire is covered by whatever warranty applies to that tire at the time.

Run-flat tires have their own rule in that document. Adjustments are made only at a certified run-flat retailer.

Buying online and installing elsewhere

When you buy tires online and have them installed at a different shop, you may end up with two sets of paperwork. One is the purchase invoice. The other is the installer's invoice or work order.

Keep both. If the tire later needs a claim, you may need to prove when you bought it, when it was installed and what service it has had since.

Before you order, ask who handles warranty claims for that brand and whether the installer you plan to use is an authorized dealer for it. If you have not chosen a size yet, start with the tire finder and confirm the result against your sidewall or door placard.

Register your tires

Tire registration with the manufacturer is a separate step from the warranty. The industry association USTMA encourages it because it lets manufacturers notify owners in the event of a recall. Whether registration also affects your warranty depends on the brand, so read the paperwork.

Questions to ask before you buy

A short list can save an argument later.

  • What exactly is covered, and for how long?
  • Is there a free-replacement period, and when does proration start?
  • What maintenance records do I need to keep, and who accepts them?
  • Does this tire have a mileage warranty at all?
  • Is road hazard coverage included, and if not, what does the optional plan cover?
  • Where do I take the tire for a claim?
  • What happens to the warranty if I change sizes later?

Write the answers on the invoice or ask for them in writing. Then store the invoice and your service records together, in a folder or a phone album, so they are easy to find in a few years.

Frequently asked questions

Does a tire warranty cover a nail or a pothole?

Usually not under the standard manufacturer warranty. Bridgestone's 2019 US warranty manual lists road hazards such as punctures, cuts and impact breaks as exclusions. Some retailers and manufacturers sell or include separate road hazard coverage, so ask what it covers before you rely on it.

Do I need to keep my receipt?

Yes. In Bridgestone's 2019 US warranty manual, a proof of purchase date is required for the longer coverage periods. Without it, the clock runs from the date the tire was made.

Do I have to rotate my tires to keep the warranty?

Many warranties require regular inspection and rotation, and some ask you to show proof. Bridgestone's 2019 US warranty manual says proof should show the date, mileage and service location. Check the exact wording for your tire.

Do tires that came on a new vehicle have a mileage warranty?

Bridgestone's 2019 US warranty manual says original equipment tires on new vehicles have no mileage warranty under that document. The vehicle may come with a separate warranty, so check the paperwork that came with it.

Who handles a warranty claim?

Bridgestone's 2019 US warranty manual says adjustments are made only at an authorized retailer. Ask the seller where claims are handled before you buy, especially if you will have the tires installed somewhere else.

Sources

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